Frequenty Asked Questions

Frequently Asked Questions

How do I schedule an appointment?

I see travelers by appointment Monday, Wednesday and Friday between 10 AM and 4 PM. I can sometimes fit in late-departing travelers, if necessary. Call The Travel Medicine Center of Western Massachusetts at 413-584-9254 to speak to me or my staff. We will take information over the telephone but will also ask you to fill out the Make an Appointment form that is on the Home Page of this Web site. Let us know several days/times that are best for you.  Include the names and DOB of any friends/family traveling with you.

You can e-mail me at My mobile phone number is 413-219-7949. Do not hesitate to call. I am always pleased to answer questions about your trip and you don't need to make an appointment or pay a fee to get basic information about what shots or medications you may need before you depart.

Are your services covered by my health insurance?

Payment is expected at the time of your visit, but you can submit your invoice to your insurance company for reimbursement. Most likely you will have a co-pay, and the amount of your reimbursement will depend on your policy benefits.

Travel Medicine, Inc. will provide you with an itemized invoice that shows the required ICD-10 reimbursement codes for your immunizations and consultation. Before mailing your invoice, you will need to contact your insurance company’s Member Services by calling the telephone number on the back of your insurance card to discuss how to submit your invoice.

Most insurance companies are now required to cover the cost of immunizations and preventive care, but a select number of older and more limited plans don’t yet apply to the new law. The best way to find out if you’re covered is by making the call.

Note: MassHealth and Medicaid will not pay for travel clinic visits.
We accept all major credit cards as well as personal checks.

Have more Questions? Call 413-219-7949 to speak with Dr. Rose or his office staff. 

Visit Our Travel Store for hundreds of products! 

Making an Appointment

The Travel Medicine Center of Western Massachusetts offers appointments Monday through Friday 10:00 AM to 4:00 PM.

You can contact the Travel Clinic in several ways:

  • Call 413-219-7949 to speak with Dr. Rose or his office staff. Leave a voice mail after office hours.
  • Use the appointment form at this link.